How To Upload Your Pre Recorded Personalized Voicemail Verizon Bdv

Admin Portal: Voicemail and Fax

What yous need to know

Administrators tin can set up and modify a user's voicemail and fax messaging options within the admin portal. With this feature, users users can retrieve vocalisation and fax messages via the terminate user portal. Voicemails are sent in .wav format, and faxes are sent in .tiff format. Optionally, notifications can exist sent to a mobile phone via text or email.

This guide reviews the following help topics related to configuring voicemail and fax messaging for a user inside the admin portal:

Assistance Topics

A. Feature Prerequisites

Before the voicemail characteristic can be used, the user must take a station assigned to them with at to the lowest degree 1 in-bound number.

B. Configuring voicemail for a user

Log in to the admin portal.
Select your site from the driblet-down menu.
Select Users from the left menu.

Select the Actions driblet-down menu and then Edit next to the user you would similar to change.
On the Edit User page, select the Voicemail tab.

C. Settings

Select the Notify me of any new voicemail messages and then select:
- Via email – Enter the email address that should receive an alert when in that location is a message (voicemail and fax).
- Via text – Enter the mobile number and select the wireless provider from the driblet-downwardly list.

Next, bank check Send a copy of all new messages to another electronic mail address and enter the address, if applicable.
Cheque Transfer on 0 to phone number and enter a phone number where callers can transfer from voicemail past dialing 0, if applicative.

If enabled, enter the destination to which calls should exist transferred. If this feature is configured, be sure to record your voicemail greetings with appropriate guidance for the caller. For case, "To reach me on my assistant, press zero."

D. Voice Messaging

To enable voicemail, tap the toggle adjacent to Voicemail Service. The post-obit options will be expanded:
1. Send all calls to voicemail
2. When decorated, send calls to voicemail
3. Ship unanswered calls to voicemail

E. Fax Messaging

To enable Fax Messaging, select the toggle next to Fax Messaging.
If enabled, select the phone number y'all want to receive entering faxes for the user from the Telephone Number drop-downward list.
Assign an extension for the fax number, if applicable.

F. Message Storage

Select Organisation Mailbox if you want letters accessed via phone or the end user portal.
- Check Use telephone message indicator, if applicative.
Select External Mailbox, if yous want all messages sent as a file to the email you enter for the user (.wav for voicemail and .tiff for fax).

Thousand. Greetings

There are 2 types of Voicemail greetings - Busy and No Reply.

The Busy Greeting will be played when the user is on his or her phone; voicemail is enabled and call waiting is disabled. Or, when Exercise Not Disturb is enabled.
The No Answer Greeting will be played when the user does not reply his or her phone.

Greetings can too be recorded by dialing the Voice Portal (pressing the Message button on your VoIP telephone) and entering the Voice Portal countersign.

Select the Number of rings before playing a greeting before a voicemail greeting is played.
Select the type of message the caller hears when the line is busy.
- Select Default – To play the default system greeting.
- Select Custom – To upload your own custom personalized greeting.
  - Click the Upload button and scan for the file on your computer. All voicemail greetings must be formatted as CCITT U-Police, eight.000 kHz, 8-bit Mono attributes equally a .wav file.
  - Click Open up.
Select Save to salvage your changes.